| PRODUCTS & SERVICES |
| Q: Do you sell the product that I am looking for? |
| A: Please visit the online floor guide section of the PCD Stores that you are interested in visiting. If you cannot locate the product within our online floor guide section, then please contact your preferred store location. Our Customer Services Representatives will be happy to assist you with your enquiry. |
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| Q: Are there baby facilities at PCD Stores? |
A: The following PCD Stores are equipped with baby facilities.
Beijing Store: Baby stroller rental service is available.
Changchun Store: Baby nursery and baby stroller rental service is available.
Nanning Store: Parking spaces for pregnant ladies is available.
Xi'an Store: Baby stroller rental service is available.
Xiamen (Zhongshan Road) Store: Baby stroller rental service is available.
As we are constantly reviewing and adding baby facilities to our stores, please check our website for updates. |
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| Q: Can I get a PCD Stores catalogue? |
| A: PCD Stores does not have a catalogue. However, some of our vendors may have their own brochures, which are available upon request. |
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| Q: Do you offer wedding registry services? |
| A: At the moment, PCD Stores does not offer wedding registry services. We may introduce this service in the future, so please check our website for updates. |
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| Q: Do you sell the brand that I am looking for? |
| A: Please contact your local PCD Stores. Our Customer Services Representatives will be happy to assist you with your enquiry. |
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| Q: Do you offer a mail order & mail delivery service? |
| A: You may only make purchases at our stores. |
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| Q: If I make a purchase at your store, can you deliver it to my home or office? |
| A: The delivery policy varies from store to store. Please consult your local PCD Stores at the time of purchase. Alternatively, each of our vendors may also arrange delivery for you. This will vary from shop to shop, so please ask the shop where you made the purchase. |
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| Q: Does PCD Stores have a mailing list? |
| A: With the exception of our Beijing Store, each PCD Stores has its own mailing list. Please contact your local PCD Stores to join our mailing list. |
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| Q: Are there restaurants at PCD Stores? |
| A: With the exception of our Xiamen (Zhongshan Road) Store, you will be happy to learn that all our stores have restaurants. As we are constantly welcoming new restaurants to our stores, please contact a Customer Services Representative at your local PCD Stores for updated information about our restaurant facilities. |
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| Q: What disabled facilities are available in your stores? |
A: PCD Stores is dedicated to having disabled facilities at each of our stores.
Beijing Store: Equipped with ramps, parking spaces, elevator and restroom for the disabled. There are also special signs for the visually-impaired.
Nanning Store: Equipped with a disabled restroom and parking spaces for pregnant ladies.
Qingdao Store: Equipped with a disabled restroom, disabled parking spaces, ramp and disabled elevator and also offers complimentary wheelchair service.
Xi'an Store: Equipped with a disabled restroom, ramp and disabled elevator and also offers complimentary wheelchair service.
As we are constantly reviewing and adding disabled facilities to our stores, please check our website for updates. |
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| Q: Are there parking facilities at PCD Stores? |
A: For your convenience, there is either parking at the store or near the store.
Beijing Store: Onsite parking lot with 123 spaces
Changchun Store: Onsite parking lot with 130 spaces
Nanning Store: Onsite parking lot with 2,000 spaces
Qingdao Store: Onsite parking lot with 60 spaces
Taiyuan Store: Onsite parking lot with 60 spaces
Xi'an Store: Onsite parking lot with 40 spaces
Xiamen (World Trade Mall) Store: Onsite parking lot with 800 spaces
Xiamen (Zhongshan Road) Store: There is no onsite parking, but there is nearby parking at the Nanzhong Plaza parking lot, Ding''an Plaza parking lot and Customs Building parking lot. |
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| Q: May I shop online at www.pcds.com.cn ? |
| A: At the moment, we do not offer online shopping at www.pcds.com.cn. We apologize for any inconvenience caused. |
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